Privacy policy

Who we are

Muthumina.lk ("Muthumina", "we", "us") runs the Muthumina matrimonial service in Sri Lanka. We are responsible for your personal data under Sri Lanka's Personal Data Protection Act, No. 9 of 2022.

For any privacy question or request, write to [email protected].

Information you give us

• Account details: your email address, mobile number and password. Passwords are stored only as a secure one-way hash, never as readable text.
• Profile details: gender, date of birth, where you live, nationality, ethnicity, religion, civil status, height, body type, education, profession, income range, lifestyle, family background and your partner preferences.
• Photos you upload, and who you allow to see each one.
• Birth time and place, if you choose to add your horoscope.
• Identity documents, if you choose to verify your identity. They are seen only by our verification team.
• Messages you send to your matches, interests you send and receive, and reports you make.
• Payment records when you buy a membership: the plan, amount, date and status. Your card details are entered on PayHere's secure page and never reach us.

Information collected automatically

• Sign-in sessions: the type of device or browser and the IP address used, so we can keep your account secure and let you sign out of other devices.
• Activity inside Muthumina, such as profiles you view, searches you save, interests and matches. We use it to run features like recommendations and "who viewed me".
• We do not use advertising IDs, we do not show ads, and we do not track you across other apps or websites.
• If we measure visits to our website, we use Plausible Analytics, which counts visits without cookies and without identifying you.

Sensitive information

Religion, ethnicity, health or disability details and horoscope details are sensitive personal data. Adding them is optional. We use them only to show your profile and to calculate matches and Porondam, with your consent, which you give by adding them. You can edit or remove them at any time.

How we use your information

• To create your account and show your profile to other members according to your privacy settings.
• To suggest matches, calculate compatibility scores and Porondam, and run search.
• To send one-time verification codes by SMS and email, and service messages about your account.
• To keep Muthumina safe: verifying accounts, reviewing reports, and detecting fake profiles, scams and abuse.
• To process membership payments and keep the records the law requires.
• To fix problems and improve the service.
• To meet our legal obligations and respond to lawful requests from authorities.

Who can see your information

• Other members see the profile details you publish. Your phone number, email address and exact address are never shown on your profile.
• Each photo is visible to everyone, only to members you have matched with, or only to members you approve, as you choose.
• Contact details are shared only when you choose to share them, after you have matched.
• A small number of Muthumina staff can see account information when they need to, for example to review a report or a verification request.

Service providers we use

We share information only with companies that help us run Muthumina, and only what they need for that job:

• Amazon Web Services: secure storage for photos and documents.
• Cloudflare: network security and delivery for our website and apps.
• PayHere: payment processing for memberships.
• Notify.lk and our email provider: delivering verification codes and service messages.
• Google: only if you choose "Continue with Google" to sign in.

What we never do

• We never sell or rent your personal information.
• We never share it with advertisers or data brokers.
• We disclose information to authorities only when the law requires it, or when it is needed to protect someone from serious harm.

Storage outside Sri Lanka

Some of our service providers store data on servers outside Sri Lanka. When that happens, we use providers with strong security and contractual safeguards, as the Personal Data Protection Act requires.

How long we keep your information

• We keep your information while your account is open.
• When you delete your account, your profile, photos, horoscope, messages, interests, matches and verification documents are deleted straight away.
• Payment records are kept for as long as Sri Lankan tax and accounting law requires, without your profile details.
• Reports other members made about an account may be kept to protect the community from repeat abuse.
• Copies in our backups are removed as the backups are replaced in the normal course.

Your rights

You can ask to see the personal data we hold about you, correct it, delete it, or withdraw your consent to optional information. Most of this you can do yourself in your profile and settings. For anything else, write to [email protected] and we will respond within 21 working days.

If you are not satisfied with our answer, you can complain to the Data Protection Authority of Sri Lanka.

Deleting your account

You can delete your account at any time. In the app, go to Me, then Settings, then Delete account. On the web, go to muthumina.lk/delete. Deletion is permanent.

How we protect your information

• All connections to Muthumina are encrypted (HTTPS).
• Passwords are hashed with Argon2, a modern one-way algorithm.
• Photos and documents are served only through short-lived signed links, never public web addresses.
• Staff access is limited to what each role needs, and administrative actions are logged.

Children

Muthumina is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and we delete such accounts when we find them. Read our child safety standards at muthumina.lk/safety-standards.

Changes to this policy

If we make important changes, we will tell you in the app or by email before they take effect. The date at the top shows when this policy last changed.

Contact us

Email [email protected] for privacy questions, or [email protected] for anything else.